Returns & Exchanges

At AHAVA, we want you to be completely satisfied with your skincare purchase; if you are not entirely happy, we offer a hassle-free return process within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the products in their original packaging, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid return shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.